Help

What you need to run a phone day to day.

Home = right-click

Right-click anywhere on the phone screen.

Text = copy, then paste

Copy it on your computer, tap the field, press Cmd/Ctrl+V.

Posting? Use Cam roll

Drop files in Cam roll, then pick them from the gallery in the app.

Basics

  • Open My Phones in the left sidebar and click your phone. The screen shows live in the browser.
  • Home: right-click the screen.
  • Type text (captions, passwords, hashtags, emoji): copy it on your computer, click the phone screen, tap the text field, then press Cmd/Ctrl+V. The first time, your browser asks to allow clipboard access: click Allow.
  • Copy from the phone: select text on the phone and press Cmd/Ctrl+C. It lands on your computer's clipboard.

Add photos & videos

To post your own media, put it in the phone's camera roll.

  1. Click Cam roll in the tools next to the phone.
  2. Drop one or more photos/videos in the box (or click it to browse). Wait until every file shows done.
  3. On the phone, start a new post in the app and pick the file from the gallery.
  • Files keep their original date, so an old photo can sit further down the gallery instead of first.
  • On most phones the camera roll is shared by every account on that phone. Before working on a different client, clear it: More → Wipe camera roll.
  • Cam spoof is something else: it replaces the live camera. Only use it when an app asks for a live capture (a selfie check), not for normal posts.

Accounts (containers)

One container = one account. Switching swaps the app's whole login, so accounts never mix. Pick the app (Instagram, TikTok…) at the top of the Containers card first.

  • Switch: click the account in the Containers card. Switching saves the account you leave automatically. It takes a few seconds. If the app doesn't reopen, open it yourself once the phone settles.
  • Never switch mid-upload. Wait for the post to finish first.
  • Add an account: click New and name it, set its proxy (globe icon on its row), click it to switch, log in, then click Snap.
  • Snap saves the current login immediately. Switching saves too, but Snap right after a new login so it's safe if something crashes.
  • New account shows someone else's login? Click Reset before logging in. It logs the app out for this container only.

Proxy

  • Each account gets its own proxy, in the client's country. Set it with the globe icon on the account's row: green means a proxy is set, grey means none.
  • In the proxy list, a proxy with an orange and another name is already taken. Pick a different one. Two accounts on one IP can get linked.
  • Don't change a working account's proxy unless your lead tells you to.

If something's wrong

  • Screen black or frozen: click the reconnect arrow above the screen. Still stuck: refresh the tab. Last resort: the power icon next to it reboots the phone (takes a few minutes).
  • Paste does nothing: click the phone screen once so it has focus, tap into a text field, and check you allowed clipboard access in the browser.
  • Phone restarted: nothing is lost. Accounts stay where they were.
  • Anything else: tell your lead the phone name and what you see.